Shipping - In-stock items may take 2-5 business days to process prior to shipping. For international shipments customer is responsible for any customs charges.
Returns & Refunds - You have 30 calendar days from the date of purchase to return an item. To be eligible for a full refund, your item must be unused and in original packaging. Any used or damaged product (even resulting from shipper) may be subject to a re-stocking fee. Those seeking to return items are responsible for payment of all return shipping costs, unless otherwise agreed upon, original (outbound) shipping costs are non-refundable. Any refunds may take up to 15 business days to authorize after receipt of returned items. Refunds may be in the original method of payment or by other methods.
How To Return Items:
IMPORTANT! PLEASE CONTACT THENOS PRIOR TO SENDING ANY ITEMS BACK TO RECEIVE AN RMA# AND INSTRUCTIONS. This is crucial, as item(s) received without an RMA cannot be properly tracked and thus prevent and/or delay processing.